Refund & Cancellation Policy

Comprehensive guidelines governing all refunds, cancellations, and related transactions on Campus Meet Platform. Last Updated: April 10, 2024 | Version: 2.1

CAMPUS MEET REFUND & CANCELLATION POLICY

Policy ID: CM-RCP-2024-V2
Effective: April 10, 2024
Governing: All Ticket Transactions
0

Official Cancellation & Refund Policy

Last updated on 29-12-2025 22:53:40

Padma Air conditioning and Refrigeration believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • VARNABHA PRAVAS PATRA , Bratadeep Sarkar does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 2 Days of receipt of the products.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 Days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
  • In case of any Refunds approved by the VARNABHA PRAVAS PATRA, it’ll take 9-15 Days for the refund to be processed to the end customer.
1

General Refund Policy

ALL TICKET SALES ARE FINAL AND NON-REFUNDABLE under normal circumstances. Campus Meet operates on a strict no-refund policy for personal reasons, change of plans, or user-initiated cancellations.

1.1 Non-Refundable Circumstances

Refunds will NOT be provided for the following reasons:

Scenario Description Policy
Change of Mind User decides not to attend after purchase No Refund
Personal Unavailability Schedule conflicts, transportation issues No Refund
Partial Attendance Attending only part of the event No Refund
Booking Errors User errors during booking process Refund (after reviewing)
Weather Conditions Weather-related inconveniences (unless event cancelled) No Refund
1.2 Purchase Terms Acknowledgment

By completing a ticket purchase on Campus Meet, you acknowledge and agree that:

  • You have read and understood this refund policy
  • You accept the non-refundable nature of most transactions
  • You are purchasing a license to attend, not ownership of the ticket
  • All sales are subject to these terms at the time of purchase
2

Event Cancellation by Organizer

Full Refund Guarantee: If an event is cancelled by the Organizer, a full refund (excluding platform convenience fees) will be automatically processed to the original payment method.

1

Event Cancellation Announcement

Organizer officially cancels event through Campus Meet platform

Within 24 hours of cancellation decision
2

Automatic Refund Initiation

Campus Meet automatically processes refunds for all affected tickets

Within 24 hours of cancellation
3

Bank Processing

Refund transmitted to your bank/payment provider

1-3 business days
4

Funds Reflection

Reflects in your account based on bank processing times

5-7 business days total
2.1 Refund Components

Refunds include:

  • Full Ticket Price: 100% of ticket face value
  • Taxes: All applicable taxes paid
  • Excluded: Platform convenience fees (non-refundable service charge)
2.2 Communication Protocol

Upon event cancellation, you will receive:

  • Email notification with cancellation details
  • SMS alert (if mobile number provided)
  • In-app notification
  • Refund confirmation email with timeline
3

Event Rescheduling & Postponement

Ticket Validity: If an event is rescheduled or postponed, your ticket automatically remains valid for the new date and time.

3.1 Refund Eligibility Window

If you cannot attend the rescheduled date, you must request a refund within 48 hours of the rescheduling announcement. After this window, tickets become non-refundable for the new date.

3.2 Rescheduling Notification Requirements

Organizers must provide clear notice of rescheduling including:

  • Original event date and new date
  • Reason for rescheduling
  • Any changes to venue or program
  • Instructions for refund requests
3.3 Multiple Rescheduling

If an event is rescheduled multiple times, the 48-hour refund window applies only to the most recent rescheduling announcement.

4

Bundle/Combo Ticket Policy

Important: Bundle tickets are sold as indivisible units. Partial cancellation of individual events within a bundle is strictly prohibited unless the specific event is cancelled by the Organizer.

Bundle Refund Calculator
4.1 Pro-Rata Refund Calculation

If specific events within a bundle are cancelled, refunds are calculated using the Pro-Rata Method:

  • Calculate individual event value: (Bundle Price ÷ Total Events)
  • Multiply by number of cancelled events
  • Deduct platform convenience fees proportionally
  • Remaining events in bundle remain valid
4.2 Bundle Modification Restrictions

Users cannot:

  • Transfer individual events from a bundle to another person
  • Exchange bundle events for different events
  • Request partial refunds for unattended events within a bundle
  • Split bundle across multiple payment methods
5

Denied Entry & No Refund Scenarios

ZERO REFUND POLICY: No refunds will be issued if entry is denied due to user violations, misconduct, or failure to meet entry requirements.

Invalid/Missing College ID
Failure to present original, valid college ID card. Digital copies not accepted.
Late Arrival
Arriving after event start time or after venue gates are closed.
Intoxication
Being under influence of alcohol or illegal substances at entry.
Misconduct
Disorderly behavior, harassment, or violation of venue rules.
Dress Code Violation
Not adhering to event-specific dress code requirements.
Prohibited Items
Possession of weapons, drugs, or other banned items.
5.1 Entry Requirement Verification

Users must verify and comply with all entry requirements before purchase:

  • Check age restrictions for each event
  • Review dress code requirements
  • Verify required identification documents
  • Check prohibited items list
  • Note venue-specific rules
6

Refund Process & Timelines

Refund Type Processing Time Method Conditions
Event Cancellation 5-7 business days Automatic to source Full event cancellation by Organizer
Bundle Partial Cancellation 7-10 business days Manual review required Specific events cancelled within bundle
Rescheduling Refund 10-14 business days Manual request within 48 hours Cannot attend new date
Technical Error Refund 3-5 business days Automatic after verification Platform or payment system error
6.1 Refund Request Procedure

For eligible refunds, follow these steps:

  1. Submit request via support@campusmeet.in with booking reference
  2. Include reason for refund with supporting documents
  3. Our team reviews within 3 business days
  4. Receive decision notification via email
  5. If approved, refund processed to original payment method

Need Assistance?

For refund inquiries or policy clarification, contact our support team.

Email Support

support@campusmeet.in

Response: 24-48 hours

Phone Support

+91-XXXXXXXXXX

Mon-Fri, 10 AM - 6 PM IST

Live Chat

Available on Platform

During business hours

Important Notes

• This policy is subject to change without prior notice
• Continued use of Campus Meet constitutes acceptance of updated policies
• Organizer-specific policies may apply in addition to these terms
• All disputes subject to Mumbai jurisdiction